Dragonbotics (“we”, “us”, “our”) operates the website https://dragonbotics.com (“Website”).

We are committed to protecting your personal information and handling it responsibly in accordance with UK GDPR.

This Privacy Policy explains how we collect, use, and protect your information when you use our Website, register an account, contact us, or place an order.

 

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: name, email address, and phone number provided through forms.
• Account Information: username, email address, password, and any profile details you choose to provide.
• Order and Billing Details: name, email, and address required for processing orders (we do not collect or store payment card information).
• Optional Business Details: company name or address if provided.
• Analytics Data: pages visited, time on site, device type, and general location (city/country) through standard analytics tools.
• Cookies: essential functional cookies and analytics cookies for Website performance.

2. How We Collect Information

We collect information in the following ways:

• Contact forms submitted on our Website
• Newsletter signup forms
• Orders and checkout (excluding payment data)
• Account registration
• Cookies and analytics tools

We do not use third-party marketing trackers or advertising pixels.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Customer Communication: responding to enquiries, support requests, and messages.
• Order Processing: fulfilling orders, sending confirmations, and providing updates.
• Marketing: sending newsletters or updates when you subscribe (you may **unsubscribe at any time**).
• Account Management: creating, maintaining, and supporting user accounts.
• Website Improvement: analysing how visitors use the site to improve performance and content.
• Analytics: understanding Website traffic, user behaviour, and performance.

We do not share your information with third-party companies for their marketing purposes.

4. Cookies

We use cookies to:

• Ensure proper Website functionality
• Improve site performance
• Analyse visitor behaviour

We do not use cookies for advertising or retargeting. A cookie banner is not displayed. You may disable cookies in your browser settings at any time.

5. Sharing of Information

We do not sell, rent, or share your personal information with third parties.

Some trusted service providers may indirectly handle data as part of operating our Website (e.g., hosting, analytics), but they do not receive access for their own use.

6. User Rights (UK GDPR)

Under UK GDPR, you have the following rights:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Correction: You may request that any incorrect or incomplete information be updated or corrected.
• Right to Deletion (“Right to Be Forgotten”): You may request that we delete your personal information, where legally possible.

To exercise any rights, please contact us at:
info@dragonbotics.com

7. Children’s Privacy

Our Website is accessible to users under 18; however, we do not knowingly collect personal information from children without consent.

If you believe a child has provided us with personal data, please contact us and we will remove it.

8. Updates to This Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page, and the “Last updated” date will be revised. **Continued use of the Website means you accept the updated policy**.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Dragonbotics
Unit 7, The Boxworks, Heysham Road
Liverpool, L30 6UR
Email: info@dragonbotics.com